At Elzavy Store, we want your checkout experience to be simple, safe, and transparent. Here’s everything you need to know about how payments work with us.
Accepted Payment Methods
PayPal – Pay directly with your PayPal balance, linked bank account, or cards saved in your PayPal account.
Debit/Credit Cards (via PayPal Guest Checkout) – Visa, MasterCard, American Express, Discover.
No PayPal account needed: Simply select “Pay with Debit or Credit Card” on the PayPal screen.
When Your Card is Charged
Payments are processed at checkout so we can begin producing your made-to-order items right away.
Sometimes your bank may show a pending authorization before the final charge clears—this is normal and will update automatically.
Security & Privacy
All transactions are handled by PayPal, a PCI DSS–compliant payment gateway, using secure SSL/TLS encryption.
We never store full card numbers on our servers.
For more information, see our Returns and refund.
Billing Details & Verification
To protect our customers from fraud, our system may verify:
CVV (security code on your card)
AVS (address verification system)
If there’s a mismatch, your order may be placed on hold until verified. Please make sure your billing information matches your bank or card records.
Currency & Taxes
Currency: All orders are charged in USD.
Sales Taxes: Any applicable taxes will be shown clearly at checkout before you pay.
Refunds
Approved refunds are always issued back to your original payment method.
Typical processing times:
PayPal: Instant to 3 business days
Credit/Debit Cards: 3–7 business days (depending on your bank)
Payment Issues
If your payment fails, try a different card or PayPal method, or check with your bank.
In case of duplicate charges or disputes, please contact us first so we can resolve the issue quickly and smoothly.
With Elzavy Store, you can shop with confidence knowing your payment is secure and your privacy is protected.
Contact & Support
Elzavy Store (Owned & operated by 4P CONSTRUCTION LLC)
Headquarters: 5139 Gateway Ave, Orlando, Fl 32821, USA
Fulfillment & Returns: 255 E Lake St, Bloomingdale, IL 60108, USA
Email: support@elzavy.com
Phone:+1 (269)732-1336
Business Hours: Monday–Friday, 8:00 AM – 6:00 PM CT
Customer Service Response Time: Within 1 business day